Privacy Policy

Please read these terms and conditions carefully before making any payment through our travel agent website.


Elevated Heights Travel, LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from you through our website, mobile applications, and other services we provide.


Information We Collect:

We may collect personal information from you when you interact with our website, make reservations, sign up for newsletters, participate in surveys or promotions, or communicate with us through various channels. The types of personal information we may collect include:

  • Contact information (such as name, address, email address, and phone number)
  • Payment information (such as credit card details)
  • Travel preferences and special requests
  • Demographic information
  • Information about your interactions with us (such as browsing history, IP address, and device information)
  • Other information you provide to us voluntarily


How We Use Your Information:

We use the information we collect for various purposes, including:

  • Processing your reservations and payments
  • Providing customer support and responding to your inquiries
  • Sending you important updates, newsletters, and marketing communications
  • Customizing your experience and improving our services
  • Conducting research and analysis to better understand our customers’ needs and preferences
  • Complying with legal obligations and preventing fraud


Information Sharing and Disclosure:

We may share your personal information with third parties for the following purposes:

  • Service providers: We may share your information with third-party service providers who help us operate our business and provide services to you (such as payment processors, IT service providers, and marketing agencies).
  • Business partners: We may share your information with trusted business partners, such as airlines, hotels, car rental companies, and tour operators, to fulfill your travel bookings and provide you with related services.
  • Legal purposes: We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.


Data Security:

We take reasonable measures to protect the confidentiality and security of your personal information. We implement technical, administrative, and physical safeguards to prevent unauthorized access, use, or disclosure of your information.


Your Choices:

You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications from us at any time by following the instructions provided in the communication or contacting us directly.


Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.


Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 612-409-6410.

 

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